1. OUR PRIVACY STATEMENT

1.1 This Privacy Policy sets out how Cancun Collection Limited, and its subsidiaries and related companies (collectively referred to in this policy as “Cancun “, “we” or “us“) protects the privacy of your Personal Information (as defined below) and the basis on which any Personal Information we collect from you, or that you provide to us, will be processed and disclosed by us in connection with your use of Cancun’s website, www.cancuncollection.com (the “Site”), which includes the purchasing of Cancun products on the Site (the “Services”).

1.2 Cancun is committed to ensuring that your privacy is protected and to ensuring that your Personal Information is processed in accordance with applicable laws and regulations (as amended or replaced from time to time) protecting the privacy of Personal Information in the jurisdictions in which we operate (“Applicable Laws“). For the purposes of this Privacy Policy, Personal Information means information that is about you as an identifiable individual. Cancun will only collect, use, store, disclose and transfer your Personal Information in accordance with this Privacy Policy, any related privacy notices and Applicable Laws. If a Cancun product or service describes privacy practices applicable to specific types of information or in certain circumstances and those descriptions conflict with this Privacy Policy, those descriptions shall supersede this Privacy Policy.

1.3 Please read the following carefully to understand Cancun’s views and practices regarding your Personal Information and how we will treat it. By using or taking part in the Services, you confirm that you have read, understood and agree with the collection, use, storage, disclosure and transfer of your Personal Information in accordance with this Privacy Policy. If you do not agree or withdraw your consent, you should not subscribe to or use the Services.

1.4 If you are under the age of 16, you must not use the Services or submit Personal Information unless you have the consent of and are supervised by a parent or guardian. Cancun does not knowingly collect information from people under the age of 16 without such consent. 

1.5 This Privacy Policy was last updated on, and is effective as of, June 20, 2018. Cancun reserves the right, in its sole discretion, to modify, revise, delete and update this Privacy Policy from time to time. Cancun will use reasonable endeavors to notify you in advance of any modifications to the terms of this Privacy Policy (e.g. by posting the revised policy with a new effective date and by publishing the information about such modification on the Site). If you do not agree with the modifications, revisions, deletions or updates, your exclusive remedy is to cease engaging in the Services. By continuing to utilize the Services after those changes are made, you shall be deemed to have accepted and agreed to the changes.

2. THE PERSONAL INFORMATION THAT WE COLLECT FROM YOU

2.1 When you use and subscribe to the Services, we collect the following Personal Information about you:

          (i) your name, title, gender and date of birth;

          (ii) your contact information including phone number and email address; 

          (iii) billing and shipping address; and

          (iv) payment information (e.g. credit card).

2.2 We use a browser feature called a “cookie” to collect information anonymously and track user patterns on our Site. A cookie is a small text file that is placed on your hard disk by a website. “Cookies” contain a unique identification number that identifies your browser, but not you, to our computers each time you visit our Site. Cookies tell us which pages of our Site are visited and by how many people. The use of cookies is an industry standard and many major browsers are initially set up to accept them. You can reset your browser to either refuse to accept all cookies or to notify you when you have received a cookie. However, if you refuse to accept cookies, you may not be able to use some of the features available on our Site.

2.3 In addition to cookies, we may use the following collection methods: third party cookies, pixel tracking, track location, beaconing, advertising networks and Google Analytics. We may use these methods, as well as collect and use your IP address or domain name, to tailor your experience or to assess the amount of traffic on our site. 

3. WHAT WE DO WITH YOUR INFORMATION

3.1 Cancun (and third parties who may be acting on our behalf) may collect, store and process your Personal Information described above for the following purposes:

          (a) to administer and operate the Services, and deliver your online purchase(s) to you;

          (b) to send you updates and important information regarding your online purchase(s);

          (c) to customise your experience with the Site and the Services (such as setting default options for you on the Site) and                                providing you with your purchase history details for a more enjoyable and efficient shopping experience on the Site;

          (d) offer new products, services or programs to you, including through emails, promotions or contests (subject to any                                    applicable laws or regulations);

          (e) to provide Cancun advertisements to you as you browse the internet, in order for you to view our latest products and deals;

          (f) fraud prevention and detections;

          (g) customer service and support;

          (h) to the extent we have a legal obligation, right or duty under the Applicable Law to use or disclose your information; and

          (i) to anonymize and aggregate the Personal Information for any other purposes, provided that no identifiable personal                               information can be readily identified.

3.2 Cancun will only retain your Personal Information for as long as reasonably necessary having regard to the purposes for which your Personal Information was collected and will delete or anonymize such Personal Information after the expiry of such period unless otherwise required under the Applicable Law and any anonymized and aggregated information will be retained by Cancun. 

4. DISCLOSURE OF YOUR PERSONAL INFORMATION 

4.1 Cancun may share your Personal Information that it collects from you or that you provide to Cancun with selected third parties for the following purposes:

          (a) to operate and provide the Services or any other purposes as set out in paragraph 3.1 above; and

          (b) to enforce or apply any agreements between us and you, or to investigate potential breaches of such agreements. 

4.2 Cancun may share your Personal Information with, without limitation: Service partners (such as social media agencies), suppliers and sub-contractors for their assistance with any contract we enter into in connection with providing the Services to you.

4.3 Cancun will ensure that corporate third parties who have received Personal Information from Cancun will maintain a comparable level of protection of the Personal Information as set out in this Privacy Policy by using contractual or other means. To the fullest extent permitted by Applicable Law, Cancun excludes all liability arising from the use of your Personal Information by third parties. Cancun can, on request, confirm the name of each third party that Personal Information is, or will be, transferred to. 

4.4 Cancun may also disclose Personal Information: (i) to comply with any applicable laws, regulations, governmental and quasi-governmental requests, court orders or subpoenas; (ii) to enforce or apply any agreements between us and you; or (iii) to protect Cancun’s rights, property or safety or the rights, property or safety of other users of the Services or others (e.g., for fraud protection etc.). 

4.5 Except as set out in this Privacy Policy, we will not disclose, sell, distribute, rent or lease your Personal Information to third parties unless we have your permission or to complete a transaction for you. We do not share your identifiable Personal Information with third parties for their direct marketing use without your express consent. 

4.6 In the event that a third party proposes to acquire all or some of our business and/or assets, we may disclose your Personal Information to that third party in connection with their proposed or actual acquisition. In the event that we become insolvent or we are in any similar situation, we may also disclose your Personal Information to third parties as part of a business or asset sale carried out where such disclosure is lawful and compliant with the Applicable Laws.

5. PERSONAL INFORMATION YOU MAY RECEIVE FROM US

5.1 In the event that we have disclosed to you Personal Information regarding other individuals, you shall only use such Personal Information in accordance with the Services. Unless otherwise noted, you shall not disclose, transfer or process any Personal Information received from us. 

6. INTERNATIONAL TRANSFERS OF DATA

5.1 Cancun may transfer the Personal Information collected from you to our related entities, subsidiaries and related companies in various countries in order to provide the Services. 

5.2 By submitting your Personal Information you consent to the transfer, disclosure, storage and/or processing of your Personal Information outside the jurisdiction in which the information was originally collected. Cancun will take all steps reasonably necessary to ensure that your Personal Information is treated securely and in accordance with this Privacy Policy. Where we have engaged international third parties to perform Services in relation to the Services, we will use contractual or other means to ensure such third parties offer a comparable level of protection in respect of the Personal Information. 

7. SECURITY 

Cancun has in place security measures to store all Personal Information collected and received securely. We use appropriate technical, organizational, administrative and physical measures to protect your Personal Information contained in our system against accidental damage, deletion, misuse, loss and unauthorized access or alteration. 

8. YOUR RIGHTS

8.1 You have the right to, at any time, ask us not to process or share your Personal Information for marketing purposes (even where you have previously given consent). Cancun will inform you (before collecting your Personal Information) if it intends to use your Personal Information for such purposes or if Cancun intends to disclose your Personal Information to any third party for such purposes (subject to obtaining your prior consent). 

8.2 You have the right to access details of your Personal Information that we hold about you by written request and to request correction or rectification of such Personal Information, if the Applicable Laws allows you to do so. 

8.3 You may choose to no longer receive communications from us by replying STOP to communications (if any) you receive from Cancun. You may unsubscribe to any email from us using the instructions in the email you receive; this will not stop us from sending emails about your account or transactions with us or other information required for your use or subscription to the Services.

8.4 You also have the right to change your mind about consenting to the use, disclosure and transfer of your Personal Information in accordance with this Privacy Policy by contacting us at the address listed below. If you withdraw your consent for Cancun to process your Personal Information in accordance with this Privacy Policy, Cancun may not be able to provide you with the entirety of our Services.

8.5 You have the right to make a complaint about a possible breach of the Applicable Laws to us. We will consider any complaints we receive and respond to your complaint within a reasonable period of time. You also may lodge a complaint about the treatment of your Personal Information with the supervisory authority located in you jurisdiction, if the Applicable Laws allows you to do so.  

8.6 You can exercise your rights as described in this Privacy Policy or under Applicable Laws above by contacting us at the address listed below.

9. CONTACT

9.1 Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to Cancun Collection Limited, 1 Greenacres, Bushey Heath, WD23 1RF, United Kingdom or to info@cancuncollection.com.